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VIDENT iAuto702Pro OBD2 Scanner Car ABS SRS Engine Code Reader Automotive Diagnostic Tools Oil EPB DPF BRT Reset Free Upgrade

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Welcome to VIDENT Official Store

1. Global Leading Brands, Popular Among Customers, Worth to Trust.

2. We are the ONLY VIDENT Official Store in Aliexpress! 100% Original Product, 2 Years Warranty ,3 years lifetime free update! 24 hours Technical Support.

3.Global version, no IP restrictions!!

4. 1-5 Days Fast Delivery From Overseas Warehouse (ES/FR/PL/RU/US/UK/BR).No additional fees

Something very important:

In order to reduce disputes and misunderstandings, please be make sure the compatibility of the scanner and vehicle before purchase

1. Check through the official website:
//www.videnttech.com/
Copy the URL, enter VIDNET official website – click ‘vehicle coverage’ – enter ‘specific model year’ – click ‘search’.

2. Check the online form:
//www.kdocs.cn/l/cgUxb35haVdZ
Filter the specific vehicle model through the form ,check for compatible functions.

3. Contact customer service online:
Send a message to customer service before purchase,Format: ‘brand + model + year + features’.

4. Receive the goods have any problems, before opening disputes and give bad reviews first contact the seller, will definitely give you a satisfactory solution!

Warm Tips:

Dear Customer, Please Read it Before You Order ,Very important !!!
1. VIDENT iAuto702 Pro is only support ABS, SRS System
2. About the Engine System fault code reader just for some car (no support brazil GM /fiat)
3. Does not support other systems diagnostic like Transmission, Steering, Wheel Syste, others System.
4. VIDENT iAuto702 Pro no built-in battery, Connect to the car's OBD2 port to power on and use

VIDENT iAuto702Pro function better than Foxwell NT630 Plus, Foxwell NT650 Elite, Autel MaxiLink ML619

VIDENT iAuto702Pro car scanner is a powerful ABS SRS diagnostic tool which is compatible with 85% of car brands in the market.VIDENT iAuto702Pro comes with a 4.3' LCD colour screen, push-button operation, support live-data, and read engine fault codes. Compared to other dual system scanners VIDENT iAuto702Pro supports IMMO and OD-O…Mileage function.Vident covers ABS and SRS full diagnostic functions, provides at least 39 maintenance, active tests, it's save time and money for repair stations, technicians and enthusiasts to complete repairs in real time.

🥇The Top Reason Choose VIDENT iAuto702Pro Car Diagnostic Scanner

🏆ABS System Diagnostic

By accessing to ABS system to view its Live Data Stream, and retrieving the fault codes, this VIDENT OBD2 scanner can troubleshoot the ABS issue with a visual inspection of all brake components that caused the warning light, and turn the light off.

🏆SRS System Diagnostic

By detecting every electronic parameters in SRS system to check their health status, this diagnostic tool can address the SRS potential issues timely to ensure your driving safety, and turn off the warning light of Airbag.

🏆Bi-directional control/active testing

VIDENT 702PRO Scan Tool Code Reader supports you with bi-directional control of ABS and SRS systems and components. By sending commands to the ABS system or vehicle ECU module, test its working status without using vehicle controls. Including Auto Exhaust Test / Set SDM Serial Number / ABS Manual Control Test / ABS Motor Test / ABS Version Test / Actuator Test and so on.

🏆Support OBDII/EOBD CAN Functions

VIDENT 702PRO OBD scanner support 10 modes of OBDII functions, read/clear codes, read live data stream, read freeze frame, I/M readiness, On-board monitor test, EVAP test, read vehicle information, and component test.

🏆39 Special Functions

VIDENT 702pro has more comprehensive reset feunction than other ABS SRS dual system diagnostic tool on the market, help you do the daignosticand repair at home easy.39 resets include: ABS bleeding, Oil light reset, EPB reset, SAS reset, battery registration, Bi-directional test only on abs and srs system, TPMS, throttle, injector, A/F adjust and ect.

🏆4.3 inch LCD Color Display

Clearly arranged keys, colour display, menu-driven operation, shortcuts make the unit very easy to use

🏆Supported 16 Languages

English, Spanish, French, German, Portuguese, Swedish, Chinese, Traditional Chinese, Russian, Japanese, Korean, Thailand, Slovakia, Hungarian, Italian,Turkish.

(Note: No Polish and Dutch language. English, Spanish, Portuguese, Russian and French have been added for all devices,if you need other language, please contact seller.)

🏆Lifetime Free Update Online

easy to get the latest diagnostic software version via each time free update, without an additional update fee. (Note: it needs to update on PC and download the new version to VIDENT iAuto702Pro.)

🏆Wide Coverage of 90+ Car Brands

covers 10,000+ vehicle models in the American, European, and Asian cars market, works on the latest 2021/2022 models including cars, SUVs, minivans, and light-duty trucks sold worldwide.

🏆VIDENT iAuto702Pro—Diagnosis For ABS System:

Anti-lock Braking System (ABS) is one of the most important systems in the Chassis Control Module, and its indicator warning lights come on to mean that there is something wrong with the ABS system, such as a blown sensor fuse, low brake fluid, and a faulty sensor. The VIDENT 702pro Professional ABS Diagnostic Tool allows you to find out what's wrong by reading fault codes and checking the health of the system by looking at real-time data. Once you have fully diagnosed the vehicle to fix the problem, you can use the scanner to reset the ABS indicator light.

🏆VIDENT iAuto702Pro—Diagnosis For SRS/Airbag System

Air Bag/SRS system is located at the body control module, which plays an important role to ensure the driving safety.There are many possibilities if the air bag warning light stays on, including the trouble of airbag, air spring , collision sensor, airbag plug loosening, line open circuit and etc.Therefore, iAuto702Pr SRS scanner allows you to have a deep analysis and detection for your vehicle via read fault codes. But sometimes the permanent fault codes in this system will still appear and the warning light flashes after the airbag replacement. Then you will need this SRS scan tool again to turn the light off.

1. Read Version Information: Identify the specific information for the tested control unit, including unit type, version numbers, and other specifications.

2. Read / Clear DTCs: Read the diagnostic trouble codes to know the cause of the warning light and the vehicle faults. After repairs, you can clear the DTCs to turn off the ABS or SRS indicator light.

3. Read Live Data: Retrieve the real-time data stream including coolant temperature, MAP value, TPS value, vehicle speed, mass air flow, ambient temperature, engine rpm, etc. for deep analysis.

🏆VIDENT iAuto702Pro—Full OBD2/EOBD Functions, Make a Better Detection for Car Engine System!

VIDENT iAuto702Pro Supports All 10 Test Modes For OBDII Cars Which Are Great For Daily Repair Work. The Table Below Describes The Purpose Of Each Mode Of Operation:

1. Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)

2. Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.

3. Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.

4. I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and are ready for inspection and maintenance testing.

5. Read Live Data Stream: Show the information of continuous data stream from a vehicle in live graphic (waveform) display.

6. View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs.

7. O2 Sensor Test: Allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from the vehicle’s on-board computer.

8. On-Board Monitor Test: Retrieves and displays test results for emission-related powertrain component and systems.

9. Read Vehicle Information: Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc.

10. Component Test: Certain vehicle components can be actuated by commands sent from the scanner to test their operability.

🏆VIDENT iAuto702Pro—ABS SRS Bi-Directional Control

The Active Test function is used to access vehicle-specific ABS SRS system and ABS SRS component tests. Available tests vary depending on the manufacturer, year and model, and only the available tests display in the menu. During an active test, the tester outputs commands to the ECU in order to drive the ABS SRS actuators. This test determines the integrity of the system or parts by reading the engine ECU data, or by monitoring the operation of the actuators.

🏆VIDENT iAuto702Pro—ABS SRS ECU Coding

1. Optimize Vehicle Performance: To Make the vehicle more safer and more smoother while driving, to ensure the longevity of the vehicle.

2. Recode Changed Modules: After replacing the module, you can reprogram the new ABS SRS module.

3. Recognize the new actuators: Can online modify the adaptive data for vehicle ABS SRS control modules after repairs or replacements of vehicle parts.

4. Recognize the new actuators: New components and systems can be quickly identified after replacement ABS SRS parts or repairs.

🏆VIDENT iAuto702Pro—Advanced 39 Special Functions

VIDENT iAuto702Pro has most of special functions of the mainstream tools on the market. Besides, support most of car brand in market for ABS and SRS system scan.VIDENT iAuto702Pro supports up to 39 special functions such as:

1. SAS Steering Angel Sensor Reset: Helps clear the fault steering angle sensor memories and plays an important role in the steering angle sensor calibration.

2. ABS Bleeding:ABS brake bleeding to get a firm brake pad after air exhaustion after repair ABS pump system.

3. BAT battery service: Allows the scan tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle.

4. DPF Diesel Particulate Filter Reset: Specially works for Diesel Particulate Filter system with DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit.

5. Oil Lamp Reset Service: Allows you to perform reset for a new calculation of Engine Oil Life system once changed the oil.

6. TPMS Tire Pressure Monitoring System Reset: Makes sense in displaying sensor IDs from the vehicle's ECU, inputting TPMS sensor replacement IDs and testing sensors.

7. IMMO Key Programming: The unique car key programming and read pin code function, it is mainly used to disable the lost vehicle keys and program a new replacement key fob.

8. EPB Electronic Park Brake Reset: It is important in the maintenance of electronic braking system's safety and efficiency.

9. Sunroof Reset: The sunroof needs to be reset when the sunroof control unit have communication problem or changed.

10. Suspension Reset: Try reset electronic suspension air ride with the massage system close all doors koeo flip through messages system go to suspension reset or on off.

Other Service Options Includes: Gear Learning, Throttle Adaptation, Injector Coding, AFS Headlamp Reset, Gearbox (Transmission )Reset, Adjuste Fuel, cluster calibration, CLUTCH, LANG CHANGE, SEAT MATCH, Windows Door, Turbo, PFP, SRS Reset, Chang Tire, Evap Test, EGR Reset, TCM Oil Reset, Windows Door and etc.

🏆VIDENT iAuto702Pro—New Updated Special Function

Adblue-urea ResetCOOLANT-Electronic Water Pump StartPower Balance-Engine Power BalanceHVOLBAT-High-Voltage Battery Health DetectionMoter Angle- Motor Angle CalibrationNOX Reset-NOX ResetStopstart-Start and Stop SettingsTransport-Remove Transport Mode

Live Data Stream

VIDENT iAuto702Pro Display live data stream in text or graphs like misfire data, transmission oil temperature, fuel trim, O2 sensors, ATF temperature, cylinder balance rates, engine rpm, mass air flow sensor data, fuel pressure, actual fuel temperature vs desired fuel temperature and etc. Live Data Stream Analyse in Graph
Diagnose and monitor your vehicle performance more intuitively, helping customers better analyze abnormal parameters.

🏆VIDENT iAuto702Pro—Sufficient Extension Cable

Sufficient Extension Cable,4.3-inch color screen, stable body, and clear interface save time and provide a comfortable and convenient experience for workshops, technicians and enthusiasts.

Supported 16 Languages

English, Spanish, French, German, Portuguese, Swedish, Chinese, Traditional Chinese, Russian, Japanese, Korean, Thailand, Slovakia, Hungarian, Italian,Turkish.

(Note: No Polish and Dutch language. English, Spanish, Portuguese, Russian and French have been added for all devices,if you need other language, please contact seller.)

🏆VIDENT iAuto702Pro—Vehicle Coverage

Supported function depends on specific car type and year. (Supported function for 1 car make doesn't surely apply to all subtypes of this car make.)It is suggested that before purchase you can offer your car information, VIN code and required function to us for confirmation.

Plz Note : All function are not do for hodlen AU and for ford AU !!!

ABS, SRS Diagnosis: for Abarth, for Acura, for for Alfa, for AstonMartin, for Audi, for Bentley, for BMW, for Bugatti, for Chrysler, for Citroen, for Dacia, for Dawoo, for Eu_for d, for Ferrari, for Fiat, for for d, for GM, for Holden, for Honda, for Hyundai, for Infiniti, for Isuzu, for Jaguar, for KIA, for Lamborghini, for LANCIA, for Landrover, for Lexus, for Maserati, for Maybach, for Mazda, for Mercedes-Benz, for Mini, for Mitsubishi, for Nissan, for Opel, for Perodua, for Peugeot, for Porsche, for Proton, for Renault, for SAAB, for Scion, for Seat, for Skoda, for Smart, for Sprinter, for SsangYong, for Subaru, for Suzuki, for Toyota, for Vauxhall, for Volvo, for VW, for VW_CV

Oil Light Service/Reset: for Abarth, for Acura, for Astonmartin, for Audi, for Baic, for Bentley, for BJXD, for BMW, for Bugatti, for BYD, for Chang An, for Chery, for Chrysler, for Citroen, for Dacia, for Daewoo, for DF Citroen, for DF Peugeot, for DF Honda, for Faw Car, for Ferrari, for Fiat, for for d, for GM, for GQ Honda, for GQ Toyota, for Great Wall, for HC BMW, for Holden, for Honda, for Hyundai, for Infiniti, for Isuzu, for JAC, for Jaguar, for Kia, for Karry, for Lamborghini, for Lancia, for Landrover, for Lexus, for Luxgen, for Maserati, for Maybach, for Mazda, for Mercedes-Benz, for Mini, for Mitsubishi, for Nissan, for Opel, for Peugeot, for Porsche, for Proton, for Rely, for Renault, for Riich, for Rolls-Royce, for Romeo, for Rover, for Saab, for Scion, for Seat, for SHVW, for Skoda, for Smart, for Sprinter, for Subaru, for Suzuki, for Toyota, for Vauxhall, for Volvo, for VW, for Yema, for YQ Mazda, for YQ Toyota, for YQ VW, for Zotye

EPB (Electronic Parking Brake):for Abarth, for Acura, for Alfa, for Audi, for Bentley, for BJXD, for BMW, for Bugatti, for BYD, for Chery, for Chrysler, for Citroen, for Daewoo, for DF Citroen, for DF Honda, for DF Peugeot, for Faw Besturn, for Ferrari, for Fiat, for for d, for GM, for GQ Honda, for GQ Toyota, for HC BMW, for Honda, for Hyundai, for Jaguar, for Kia, for Lancia, for Landrover, for Lexus, for Maserati, for Maybach, for Mazda, for Mercedes-Benz, for Mini, for Opel, for Peugeot, for Porsche, for Renault, for Rolls-Roye, for Romeo, for Saab, for Scion, for Seat, for SHVW, for Skoda, for Subaru, for Toyota, for Vauxhall, for Volvo, for Vw, for YQ Mazda, for YQ Toyota, for YQ VW, for Zotye

BRT (Battery Configuration): for Audi, for Bentley, for BMW, for Bugatti, for Chang An for d, for Chrysler, for Citroen, for DF Citroen, for DF Nissan, for DF Peugeot, for Faw Car, for Fiat, for for d, for GQ Toyota, for HC BMW, for Hyundai, for Infiniti, for Jaguar, for Kia, for Lamborghini, for Lancia, for Landrover, for Lexus, for Mazda, for Mini, for Mitsubishi, for Nissan, for Opel, for Peugeot, for Porsche, for Seat, for Shvw, for Skoda, for Toyota, for Volvo, for VW, for YQ Mazda, for YQ Toyota, for YQ VW

DPF: for ACURA, for Audi, for BMW, for Chrysler, for Citroen, for Daewoo, for DF Honda, for Fiat, for for d, for GM, for GQ Honda, for GQ Mazda, for Honda, for Hyundai, for Infiniti, for Jaguar, for KIA, for Lancia, for Landrover, for Lexus, for Maserati, for Mazda, for MercedesBenz, for Mini, for Mitsubishi, for Nissan, for Opel, for Peugeot, for Porsche, for Renault, for Romeo, for Scion, for Seat, for Skoda, for Subaru, for Suzuki, for Toyota, for Vauxhall, for Volvo, for VW

TBA/TPS:(Throttle Body Alignment): for Acura, for Audi, for BJXD, for BMW, for Brilliance, for BYD, for Chang An, for Chang An for d, for Chery, for Chrysler, for Citroen, for Dacia, for Daewoo, for Dfcitroen, for DFFX, for DF Honda, for DF Nissan, for DF Peugeot, for DFPV, for Faw Besturn, for Faw Car, for Faw Tianjin, for Fiat, for for d, for Geely, for GM, for GQ Honda, for GQ Toyota, for Great Wall, for Haima, for Haima Zhengzhou, for HC BMW, for Honda, for Huizhong, for Hyundai, for Infiniti, for Jac, for Jaguar, for Kia, for Lancia, for Landrover, for Lexus, for Lifan, for Maybach, for Mazda, for Mercedes-Benz, for Mini, for Mitsubishi, for Nissan, for Nissan Zhengzhou, for Opel, for Peugeot, for Porsche, for Proton, for Rely, for Renault, for Riich, for Romeo, for Saab, for Seat, for SHVW, for Skoda, for Suzuki, for Toyota, for Vauxhall, for Volvo, for VW, for Wuling, for Young Lotus, for YQ Toyota, for YQ VW, for Zhongxing

Injector Coding:for Acura, for Audi, for BMW, for Chery, for Chrysler, for Citroen, for Fiat, for for d, for GM, for DF Honda, for Fiat, for GQ Honda, for Honda, for Hyundai, for Infiniti, for Jaguar, for Lancia, for Landrover, for Lexus, for Mazda, for Mercedes-Benz, for Mini, for Mitsubishi, for Nissan, for Peugeot, for Porsche, for Renault, for Romeo, for Smart, for Seat, for Skoda, for Subaru, for Suzuki, for Toyota, for Volvo, for VW

TPMS: for Acura, for Audi, for BJXD, for BMW, for BYD, for Chrysler, for DF Honda, for DF Nissan, for Ferrari, for Fiat, for for d, for GQ Honda, for GQ Toyota, for Honda, for Hyundai, for Infiniti, for Jaguar, for KIA, for Lancia, for Landrover, for Lexus, for Maserati, for Mazda, for Mercedes-Benz, for Mini, for Mitsubishi, for Nissan, for Peugeot, for Porsche, for Renault, for Scion, for SHVW, for Seat, for Skoda, for Smart, for Subaru, for Toyota, for Volvo, for VW, for YQ Toyota, for YQ VW

SAS (Steering Angle Sensor Reset):for Acura, for Audi, for BJXD, for BMW, for BYD, for Changanfor d, for Chery, for Chrysler, for Citroen, for Dacia, for Daewoo, for Daihatsu, for DFCITROEN, for DFFX, for DF Honda, for DF Nissan, for DF Peugeot, for DFPV, for Faw Besturn, for Faw Car, for Ferrari, for Fiat, for for d, for Geely, for GM, for GQ Honda, for GQ Toyota, for Great wall, for Haima, for HC BMW, for Honda, for Hyundai, for Infiniti, for JAC, for Jaguar, for Karry, for KIA, for Lancia, for Landrover, for Lexus, for Maserati, for Maybach, for Mazda, for Mercedes-Benz, for Mini, for Mitsubishi, for Nissan, for Opel, for Peugeot, for Porsche, for Proton, for Renault, for Romeo, for Scion, for Seat, for SHVW, for Skoda, for Smart, for Subaru, for Suzuki, for Toyota, for Vauxhall, for Volvo, for VW, for Yinxiang, for YQ Mazda, for YQ Toyota, for YQ VW

Immobilizer Programming: for Acura, for Audi, for BAIC, for Beijing Jeep, for BJXD, for BMW, for Brilliance, for BYD, for Chang An, for Chang An for d, for Chang He, for Chery, for Chrysler, for Citroen, for DF Citroen, for DFFX, for DF Honda, for DF Nissan, for DF Peugeot, for DFPV, for Dong Nan, for Faw Car, for Faw Tianjin, for Fiat, for for d, for Geely, for GM, for GQ Honda, for GQ Toyota, for Greatwall, for Haima, for Honda, for Huizhong, for Hyundai, for Infiniti, for JAC, for Jaguar, for Kia, for Lancia, for Landrover, for Lexus, for Mazda, for Mercedes-Benz, for Mitsubishi, for Nissan, for Nissan Zhengzhou, for Peugeot, for Renault, for Romeo, for Scion, for Seat, for Shvw, for Skoda, for Smart, for Ssangyong, for Suzuki, for Toyota, for VW, for Wuling, for Yongyuan, for Young Lotus, for YQ Mazda, for YQ Toyota, for YQ VW, for Zhonghua

Gear Learning: for Chang An, for Chery, for DFFX, for Geely, for JAC, for Nissan ZhengZhou, for Great Wall

ABS Bleed: for Acura, for BJXD, for BMW, for BYD, for Chang An, for Chang He, for Chery, for Chrysler, for Citroen, for Daewoo, for Daihatsu, for DFFX, for DF Honda, for Faw Besturn, for Ferrari, for Fiat, for for d, for Geely, for GQ Honda, for GQ Toyota, for Greatwall, for Haima, for HC BMW, for Honda, for Hyundai, for JAC, for Jaguar, for Jiachuang, for Karry, for Kia, for Lancia, for Landrover, for Lexus, for Liebao, for Maserati, for Mazda, for Mercedes-Benz, for Mini, for Mitsubishi, for MYHR, for NJYWK, for Opel, for Peugeot, for Proton, for Rely, for Renault, for RIICH, for Romeo, for Saab, for Scion, for Smart, for Ssangyong, for Toyato, for Vauxhall, for Yema, for Yinxiang, for YQ Mazda, for YQ Toyota, for Zhongshun

Gearbox Match: for ford

Suspension Match: for Jaguar, for Landrover, for Mercendes-Benz

Sunroof Initialization: for BMW

AFS: for Audi, for Baic, for Bentley, for BYD, for Chang An, for Chery, for Great Wall, for Haima, for Jaguar, for Landrover, for Roewe, for Seat, for Skoda, for VW, for Zotye

Adjuste Fuel: for Fiat, for for d, for GM, for VW

Odo-*-meter Calibration: for GM, for Infiniti, for Nissan, for Opel, for Roewe, for Vauxhall

🏆VIDENT iAuto702Pro—How To Register, Software Update?

Open the official website of Vident //www.videnttech.com/
Step1: Please register users name & password on official website  
Step 2: Download and install upgrade tool, then enter user name&password to log in.
Step 3: Pull out TF card of the device and plug into computer to upgrade, finally plug TF card back device.

🏆VIDENT iAuto702Pro—Advance Hardware Configuration

Display: 4.3inch Backlit
Screen: 480*272 TFT Color Screen
Operating Temperature: 0 to 60°C (32 to 140°F)
Storage Temperature: -20 to 70°C (-4 to 158°F)
Power: 8 to 18 V Provided Via VehicleTool Dimensions: 212*117*47mm

🏆VIDENT iAuto702Pro—Supported Protocols

ISO15765(CANBUS 11bit & 29bit TP16, TP20, UDS, FIAT CAN, VOLVO CAN), ISO14230(KWP2000), ISO9141-2, J1850VPW, J1850PWM, KWP1281, KWP2089, KW81, KW82, ALDL, SCI, DSI, DSII, LUCAS, MELCO, BENIX, ISO7800, SIMENMS_ISO1, SIMENMS_ISO2, MIT MODE1, MIT MODE2, Mitsubishi Negative Logic protocol, Nissan-specific protocol.

🏆VIDENT iAuto702Pro—Package List

1PC x VIDENT iAuto 702Pro
1PC x User's Guide
1PC x Memory Card
1PC x Password envelope

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of SUPER GLOBAL MALL (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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