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XTOOL D7W D7 BT Bluetooth Diagnostic Tool All System Car Automotive Scanner ECU Coding Bidirectional 39 Resets CANFD DOIP FCA

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XTOOL OFFICIAL STORE PROMISE

1. All Products in the XTOOL Official Store are 100% Original and Authentic, Can be Checked Through The S/N.

2. XTOOL has US/CA/EU/UK/AU/RU/BR/MX/SA Overseas Warehouse Merchants to Bear the Freight and can be Shipped Within 2 Days.

3. XTOOL Provides 24-hour Online Service and Professional Technical Support. Before purchasing, please send your car's brand, model, year and VIN to the seller to confirm whether your car is supported, or you can check whether it is supported on XTOOL Official Website: //www.xtooltech.com/english/FunctionQuery.html

4. Wish you a happy shopping at XTOOL. If you need to change the language after receiving the device, please send the S/N of the device to the seller to change the language.(The device S/N is on the back of the product)

5.If you have any questions, you can contact the seller and we will solve it for you. If there is no problem after using the device, Leave a 5-Star Rating + Send a Picture to Receive a Gift.

6.Nice Tips for EU customer!!!

Q: How to save money on payments?(Only products that are in stock in the EU will work)

A: Choose ship from China via Aliexpress Shipping method, actually will send from EU warehouse to you, delivery time 3 to 7 days!!!(European and Russian warehouses only have European versions in stock. If you choose China to buy the global version, it can only be shipped from China.)

Notice:

The device is divided into European Version and Global Version. There are IP restrictions. Please make sure you select the right version before order.

EU Version means Europe version, this version can only be used in Europe.

Global Version means that it can be used all around the World.

XTOOL D7W Bluetooth Diagnostic Tool is an upgraded version of the XTOOL D7 D7S D7 BT OBD2 Scanner. Based on the XTOOL D7S Scanning Tool, the XTOOL D7W Car Scanner Diagnostic Tool adds 20 times Faster Wireless Connection Diagnosis, Built-in CANFD/DoIP Protocol, and upgrades Hardware Configuration: 2G+64GB, Android 10, also includes 4K+ active testing, 39+ Special Functions, ECU Coding, OE All System Diagnostics, up to 8 PIDS graphics, 10,000 Vehicle Coverage, 3 Years of Free Updates, and XV200 endoscope Use in conjunction with etc. These high-end features make XTOOL D7W Automotive Scanner a good choice for car DIY enthusiasts or professional technicians.

XTOOL D7W has more powerful features than XTOOL D7 D7S, Autel MK808S, FOXWELL NT809BT, Launch CRP919E BT,OTOFIX D1 Lite


🥇XTOOL D7W AUTOMOTIVE DIAGNOSTIC TOOL IS UPGRADE OF XTOOL D7 D7S D7BT

UPGRADED VERSION OF WIRELESS BLUETOOTH CAR DIAGNOSTIC SCANNER

XTOOL D7W Wireless WIFI All System Diagnostic Tool for car introduces 20X faster High-Speed Wireless Connection, By 64 Mbps(Max) Transmission Speed, Ranges up to 33-67ft even 100ft Diagnostic Distance in an open environment without other Wi-Fi interference. Compared to Bluetooth and Cable Connection Diagnostics, WIFI Connection Diagnostics has a faster transmission speed and a Longer Communication Distance, more free and not limited by the length of diagnostic cable, make work is more efficient, convenient and stable.

Programmable Module Installation(PIM)(NEW)

XTOOL D7W Automotive Diagnostic Scanner supports for Ford/Lincoln/Mazda's PMI function, which can copy original data to new modules or used modules. Streamline the process of transferring data from the original ECU to the new one, ensuring seamless operation and enhanced performance for a more efficient user experience

ADVANCED ECU CODING IMPROVES CAR PERFORMANCE

XTOOL D7W Bluetooth Diagnostic Tool with ECU Coding for VW, for AUDI, for SKODA, for BENZ and for Mitsubishi specific cars (not universal). It supports offline coding, component matching, adaptive data reset, to help enhance vehicle performance and personalize car settings, offers the solution after module or component replacement. This function is the same as the XTOOL D7S OBD2 Automotive Scanner.

OE-LEVEL FULL SYSTEMS DIAGNOSTICS SCANNER

XTOOL D7W Bluetooth Diagnostic Tool can scan all available vehicle systems like Engine, Trans, ABS, Airbag, Brake, Body, Chassis, HVAC, Radio and etc. to perform dealer-level diagnostics: read/clear DTCs, data stream & graphing like fuel trims/misfire/trans oil temp./ mass airflow/ clutch sensors/ O2 sensors/ ABS speed sensors and active tests(bidirectional controls), retrieve freeze frame & ECU info and turn off warning lights/reset monitors on various systems. Full system diagnostics faster than XTOOL D7 diagnostic tool.

BI-DIRECTIONAL CONTROLS MAKES CAR REPAIR EASIER

XTOOL D7W Bluetooth Diagnostic Tool is a full bi-directional control diagnostic tools that can command car ECUs to perform various active tests like, Injector Tests, Fuel Injector Balance, Compression Test, Cooling Fan, A/C Clutch On/Off, ABS Motor Pump, Windows/Wipers/Sunroof/Doors, to provide in-depth diagnostic tests and pinpoint fault causes like locating bad injector efficiently & accurately. Note: Active Tests available vary across vehicles. Older vehicles tend to have less tests available.

39+ SPECIAL FUNCTIONS HELP YOU SOLVE MORE CAR DIAGNOSTIC PROBLEMS

XTOOL D7W Bluetooth Diagnostic Tool With Comprehensive Special Functions Like: Oil Reset, ABS Bleed, EPB, SAS, Throttle, Injector Coding, A/F settings, Start/Stop Reset, Airbag Repair, Instrument Cluster Language Change, Transportation Mode, Tire Upgrade, Gear Learning, Power Balance, EEPROM, Electronic Pump Activation, Speed Limit, Clutch Adaption, SRS, EGR Relearn etc, XTOOL D7W not only suitable for personal auto repair enthusiasts but also for professional repairmen and auto repair shops, making car repairs more efficient and precise, helping to reduce repair time and costs, while improving customer satisfaction.

New Add Special Functions: Camshaft Learning, DPF split into DPF and GPF, Window Initialization split into Window Initialization and Sunroof Initialization.

Note: Functions Vary By Vehicles, Please Check Compatibility with VIN & Functions With Sellers.

PROFESSIONAL-GRADE KEY PROGRAMMING TOOL SAVES TIME AND MONEY

XTOOL D7W Immobilizer Tool can disable a lost vehicle key and program the replacement key fob. One or more replacement key fobs can be programmed, allowing car owners and technicians to efficiently and securely manage and program car keys, solve key loss problems, and ensure vehicle The anti-theft system works normally. Like programming new key fobs, Read PIN code/pin code calculation, Check number of keys, Generate key, Add key, All key lost. Works on most vehicle brands, such as: for Honda, for Ford, for GM, for Nissan, for Toyota, etc. Please come to us and check the compatibility before your purchase.

ADDED FCA AUTOAUTH Functions(NEW)

XTOOL D7W Automotive Diagnostic Scanner supports access to the Security Gateway Module on 2018 and For Fiat/Chrysler/Dodge vehicles so that diagnostic tools can clear codes, run bi-directional active tests, drive, relearn and even IMMO passwords Key programming (PIN extraction and writing), ECU encoding, initialization, etc. (No Need FCA 12+8 Cable).

Note: The buyer is required to register an FCA account, any charges have nothing to do with the seller.

XTOOL D7W BLUETOOTH DIAGNOSTIC TOOL BUILT-IN CANFD & DOIP PROTOCOL

XTOOL D7W All System Diagnostic Tool With CAN FD Protocol Covers for GM MY2020+ Models. No extra CAN FD Adapter Needed. Compared with XTOOL D7 Automotive Diagnostic Tool, it has built-in Do IP Protocol, Covers for BMW E/F/G Chassis/Jaguar/Land Rover Vehicle Makes. It can work on 88+ car brands, 140+ models and 10,000 cars globally. With Software Updates, the vehicle coverage grows continuously!

Please come to us and check the compatibility before your purchase.

3 YEARS OF FREE UPDATES AND LIFETIME TECHNICAL SUPPORT

XTOOL D7W Car Diagnostic Tools provides software updates for 3 years from the date of activation. The device can be used normally after 3 years. If you need to download new software, you need to purchase an update service, which is only $99 a year. The software is constantly being updated and you will get new features, or newly added vehicle coverage, or optimized apps/software. XTOOL technical staff will provide you with lifelong technical support services to solve the problems you encounter.

Supports 23 Kinds of Language

English, Spanish, French, German, Polish, Portuguese, Russian, Danish, Greek, Persian, Finnish, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Swedish, Thai, Arabic, Turkish, Vietnamese, Traditional Chinese.

English is default language, if you need other language, please contact seller with S/N.

TOP HARDWARD CONFIGURATION

🔥Wireless Bluetooth/WiFi Diagnostics🔥3 Years Free Updates🔥DOIP Protocols🔥CAN FD Protocol🔥FCA AUTOAUTH🔥Android 10.0 🔥7 inch Touch Screen🔥2+64G Memory🔥2500mAh 7.3V🔥24 Kinds of Language🔥Auto Vin & Scan🔥8 In 1 Live Data Display

🥇XTOOL D7W CAR DIAGNOSTIC TOOLS – WIFI WIRELESS DIAGNOSIS

Compared with OBD2 Cable Connected Devices, it reduces the complexity of cable connections.

Compared with Bluetooth Connected Devices, Wireless WiFi Connection Diagnosis is more stable and longer distance.

In General, WIFI Wireless Connection has longer transmission distance, faster speed and better compatibility, which can improve the efficiency of car maintenance and save valuable time.

🔷Wireless Connection Do IP Function

🔷The Distance for WIFI Connection is approximately 30-100M (Depending on the environment)

🔷20X Faster Wi-Fi Communication: A Game-changing Upgrade: Evolved from traditional BT, XTOOL D7W wireless scanner for car introduces 20X faster High-Speed Wireless Connection, by 64 Mbps(Max) transmission speed, ranges up to 33-67 ft even 100 ft diagnostic distance in an open environment without other Wi-Fi interference, more stable, user-friendly than other brand BT scanners. Similar WiFi-connected car scanners on the market typically cost 1000 bucks, while the D7W offers superior performance at just 350 bucks. It's time to update your scanner to the 2025 newest D7W car scanner diagnostic tool

🥇XTOOL D7W CAR DIAGNOSTIC TOOLS ADVANCED ECU CODING

The advanced coding function is used to re-flash the vehicle control modules, which allows you to update the computer software on the vehicle to the latest version, as well as to reprogram adaptive data for certain components after making repairs or replacements, providing solutions for the issues of Driving performance, fuel efficiency, power loss, fault codes, durability of mechanical parts etc.

🔷Customization: ECU coding can tailor the vehicle's features to the owner's preferences. This might include adjustments to lighting, alarm settings, or other vehicle options.

🔷Performance Tuning: It allows for modifications to the vehicle's performance parameters, such as fuel mapping or turbocharger settings, which can improve engine performance and efficiency.

🔷Diagnostic and Repair: Through coding, technicians can reset or modify ECU settings to resolve issues or clear error codes. This is often used in troubleshooting and repairing vehicle systems.

🔷Software Updates: Manufacturers may release software updates for the ECU to improve vehicle performance, add new features, or address known issues. ECU coding is used to install these updates.

🔷Retrofits and Upgrades: When installing new hardware or upgrading existing components (like adding a new infotainment system), ECU coding ensures that the new components work correctly with the vehicle's existing systems.

Note: ECU Coding are NOT universal for all vehicles, Please Check Compatibility with VIN Number Before Purchase.

🥇XTOOL D7W POWERFUL PMI & OFFLINE ECU PROGRAMMING

XTOOL D7W Automotive Diagnostic Scanner supports for Ford/Lincoln/Mazda's PMI function, which can copy original data to new modules or used modules. Streamline the process of transferring data from the original ECU to the new one, ensuring seamless operation and enhanced performance for a more efficient user experience

Note: ECU Programming are NOT universal for all vehicles, Please Check Compatibility with VIN Number Before Purchase.

🥇ALL-AROUND, FAST, SMART, ACCURATE DIAGNOSIS ON ALL AVAILABLE SYSTEMS

As an OE level automotive diagnostic tool, XTOOL D7W Bluetooth Diagnostic Tool can access most car ECUs enables a data link to the electronic control system of the test vehicle to read, clear codes, retrieve live data, freeze frame, ECU information and perform active tests, matching, adaptation, turn off warning lights, reset monitors. Full range car models and full car system diagnose make it a professional automotive diagnostic tool.

Include: ABS System, Engine System, SAS System, TPMS System, IMMO System, Battery System, Oil Service System, SRS System, DPF System, Air Conditioning System, Transmission System, etc…

🔷Read/Clear Codes

🔷View the Live Data stream

🔷View the Freeze Frame of faults

🔷Perform Active Tests

🔷Read ECU Information

🥇BI-DIRECTIONAL CONTROL/ACTIVE TESTS TROUBLESHOOT EASILY

XTOOL D7W is a Full Bidirectional Scanner as XTOOL D7 OBD2 Scanners. By operating this XTOOL Scanner directly to send commands, you can test individual components for faults without using the vehicle’s own controls, Like: EVAP Tests, Compression Test, Turn On/Off Radiator Fan, A/C Clutch On/Off, Fuel Pump, Window/Mirror/Door Lock Test, Pump and Value Tests, Interior & Exterior Lights Test, Sound Horn Test. This is great for identifying malfunctioning sensors, valves, and components. Quick and precise, 3X faster than testing manually.

🔷Target Group: A must for any auto professional, whether you own a service or repair shop or are a DIY car enthusiast. An accurate and fast bi-directional diagnostic scan tool for all vehicles is designed to smooth your workflow.

🔷Advantages: can significantly reduce the diagnostic effort and easily see if the issue is happening in the controls or within the vehicle system.

🔷Using Scenario Model: For Toyota Prius. Problem: The fan that cools the hybrid battery isn’t working.

🔷Testing Procedure: Using this scanner for car to command the fan to turn on. After turning the fan on, if the scan tool shows the fan speed is 0 RPM, it means that despite having power the fan cannot get turning at all. This helped you diagnose some corroded fan wiring quickly without tearing the vehicle apart, saving much effort and time.

🔷Complete Coverage: Can Active 99% Vehicle Specific Systems, Subsystems and Components, as:

Note: Available active tests vary by vehicle system. Please send the specific car model to the seller to check the compatibility before purchasing.

🥇39+ COMMON SPECIAL FUNCTIONS–HELP YOU REPAIR CAR EFFICIENTLY

🔷Oil Reset: Reset new calculation of Engine Oil Life System for an accurate reading of next oil change.

🔷EPB Reset: Reset the calipers, brake discs or pads after electronic parking brake system is repaired.

🔷BMS Reset: Reset after replacing the battery to clear the low battery fault information of the original battery and protect the new battery.

🔷DPF Regeneration: Clear diesel particles from the filter through oxidation or combustion to stabilize the filter performance.

🔷Immobilizer: Disable a lost vehicle key to protect the vehicle from being stolen & add new key.

🔷Injector Coding: Code a new injector to better identify injectors to accurately control fuel injection.

🔷ABS Bleeding: Perform to bleed the brake system to restore ABS braking sensitivity and obtain a firm brake pedal.

🔷SAS Adjustment: Clear the fault steering angle sensor memories, perform reset steering angle sensor, and turn off steering wheel warning light.

🔷Throttle Relearn: Reset the throttle to accurately regulate throttle (or idle engine) operations, helps keep your idling and acceleration smooth.

🔷Airbag Repair: After replacing the Airbag, reset the Airbag data and clear the collision data.

Also Including: TPMS Reset, Air Suspension, Crank Sensor Relearn, Gearbox Match, Headlight Adjustment, Window Initialization, Seat Configurations, Disable Transportation, Tire Size Reset, Coolant Bleeding, Power Balance, A/F Reset, Start/Stop Reset, Language Change, Reset Control Unit, Rain/Light Sensor, A/C Relearn, HV Battery, VGT Relearn, FRM Reset, SRS, Clutch Adaptation, Speed Limit. Other features are still under development.

New Add Special Functions: Camshaft Learning, DPF split into DPF and GPF, Window Initialization split into Window Initialization and Sunroof Initialization.

Note: Available Functions vary by vehicle system. Please send the specific car model to the seller to check the compatibility before purchasing.

🥇XTOOL D7W IMMOBILIZER TOOL SUPPORT POWERFUL KEY PROGRAMMING

XTOOL D7W Key Generator can disable a lost vehicle key and program the replacement key fob. One or more replacement key fobs can be programmed. like programming new key fobs, Read PIN code/pin code calculation, Check number of keys, Generate key, Add key, All key lost

🔷Programming New Key Fobs: Adds a new key fob to the vehicle's security system so it can unlock doors, start the engine, etc. Enables use of new or replacement key fobs.

🔷Read PIN Code/Pin Code Calculation: Retrieves or calculates the security PIN code needed for key programming and other security functions. Required for programming and advanced security tasks.

🔷Check Number of Keys: Verifies how many keys are currently programmed into the vehicle's system. Helps determine key count and manage key memory.

🔷Generate Key: Creates a new key, including programming a blank key fob or key blade. Creates new keys when needed, including from scratch.

🔷Add Key: Adds an additional key to the vehicle’s system. Allows multiple keys for convenience.

🔷All Key Lost: Reprograms the vehicle’s system when all keys are lost. Restores vehicle access when no original keys are available.

Note: Not all cars support key programming. Please send the specific car model to the seller to check the compatibility before purchasing.

🥇XTOOL D7W CAR DIAGNOSTIC SCANNER For VAG Guided Functions

 

XTOOL D7W Diagnostic Tools provide step-by-step troubleshooting and repair guidance tailored for V.A.G cars of active tests function settings, etc, making the diagnostic process much easier.(Only For VW/ Audi/Skoda)

Note: This function does not take effect in the United States

🥇XTOOL D7W CAR DIAGNOSTIC SCANNER SUPPORT FCA/CAN FD/DO IP PROTOCOL

🔷Support FCA AUTOAUTH: TOOL D7W Automotive Diagnostic Scanner supports access to the Security Gateway Module on 2018 and For Fiat/Chrysler/Dodge vehicles so that diagnostic tools can clear codes, run bi-directional active tests, drive, relearn and even IMMO passwords Key programming (PIN extraction and writing), ECU encoding, initialization, etc. (No Need FCA 12+8 Cable).

Note: The buyer is required to register an FCA account, any charges have nothing to do with the seller.

🔷Support CAN FD Protocol: It is the only product in this price range that is compatible with CANFD Protocol and supports the latest For GM vehicles manufactured after 2020. Adopts advanced CRC algorithms to accommodate more data from 8 to 64 bytes in the CAN frame, which runs faster than other products and reduces the risk of undetected errors to greatly enhance the user experience.

🔷Support DOIP Protocol: With Diagnostics over DOIP, Diagnostics introduced over UDS are used over TCP/IP and Ethernet. This enables much higher data rates than with CAN. That makes XTOOL D7W Diagnostic Tools save both in terms of time and expenses in the case of complex diagnostic tasks and flash applications. Compatible For BMW (F&G chassis), For Vol*vo models (2018 later), For Land Rover & For Jaguar models (2017 later).

 
🥇XTOOL D7W CAR DIAGNOSTIC SCANNER FAST AUTO VIN AUTO SCAN

🔷Fast Auto Vin Auto Scan: Automatically identify the vehicle's unique identification number (VIN, Vehicle Identification Number). By scanning the vehicle's VIN code, XTOOL D7W diagnostic tool can automatically read the vehicle's basic information, such as manufacturer, model, engine type and year of production. Simplifies the vehicle identification process, avoids errors in manually entering vehicle information, and improves diagnostic accuracy and efficiency.

🥇XTOOL D7W CAR DIAGNOSTIC TOOLS LIVE DATA VISUALIZATION & EXPORT FUNCTIONALITY

🔷8-in-1 Real-Time Data Display: This function can display eight important car data parameters in real time, such as engine speed, fuel consumption, temperature, speed, etc., allowing users to view multiple key data on one screen at the same time to quickly understand the car The operating status of each system facilitates diagnosis and maintenance. Display data in the form of graphics or charts to facilitate real-time monitoring and analysis.

🔷Data Recording and Viewing: This function allows diagnostic equipment to continuously record data during car operation, allowing users to view historical data, such as long-term engine operating conditions. This helps identify long-standing failure modes or diagnose intermittent problems.

🔷Export Data to CSV File: This feature allows users to export data to CSV format for detailed analysis on a computer with professional software, or to share the data with technicians for further failure analysis and repair recommendations.

🔷Data Playback: The data playback function allows users to reproduce the running status of the car at a specific time. Users can view data changes at different points in time to accurately trace back the time and conditions of the failure. This is very useful in troubleshooting complex problems, especially for identifying the specific driving conditions that triggered the malfunction.

 
🥇XTOOL D7W CAR DIAGNOSTIC TOOLS PDF DIAGNOSTIC REPORT & REMOTE SUPPPORT

🔷PDF DIAGNOSTIC REPORT & REMOTE SUPPPORT: XTOOL D7W Car Diagnostic Scanner Enables effective communication with customers and facilitates recording of vehicle condition, Clear and detailed reports help communicate findings and recommended actions to customers, Simplifies the process of recording and sharing diagnostic results for technicians and Customers save time.

🥇WORK FOR 85+ CAR MAKER, 150+ BRANDS, COVERED 10,000+ CARS

XTOOL D7W all-in-one Car Diagnostic Tools is specially customized for large Maintenance Shops, Workshops, Car Dealers, Auto Mechanic. including US, European, Asian, Australia, Brazil 12V sedans, light duty trucks, SUVs, mini vans after 1996 with OBD2.

Europe Cars: For DEMO, for VW, for MINI, for LANDROVER, for SEAT, for FERRARI, for FORD, for OPEL, for ALFA, for ROMEO, for VOLVO, for ABARTH, for SMART, for BMW, for FIAT, for LANCIA, for RENAULT, for ASTONMARTIN, for GAZ, for MASERATI, for MEREDES, for UAZ, for SKODA, for CITROEN, for DACIA, for AUDI, for JAGUAR, for PORSCHE, for PEUGEOT

Russian Cars: For ZAZ, For IZH, For PAZ, For UAZ, For VAZ, For GAZ, For Lada….

America Cars: For DEMO, for GM, for FORD, for CADILLAC, for CHEVROLET, for GMC, for HUMMER, for JEEP, for SATURN, for PONTIAC, for LINCOLN, for DODGE, for CHRYSLER, for BUICK

Asia Cars: For Demo, for TOYOTA -LEXUS ,for ISUZU, for MAZDA, for KIA, for INFINITI, for ACURA, for NISSAN, for RENAILTSAM, for HYUNDAICY, for HYUNDAI, for HONDA, for SUBARU, for SUZUKI, for MITSUBISHI, for SSANGYONG

Australia Cars: For Demo, for Ford, for Hondo

China Cars: For DEMO, for JAC, for CHERY, for GEELY, for GREAT WALL, for BYD, for LIFAN

🥇XTOOL D7W SCANNER SUPPORTS 23 KINDS OF LANGUAGE
The device only can install 2 languages , one is English , the other one you can choose from the following :
 
Spanish, French, German, Polish, Portuguese, Russian, Danish, Greek, Persian, Finnish, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Swedish, Thai, Arabic, Turkish, Vietnamese, Traditional Chinese.
 
Steps on Set The Language
 
1. Activate the device with email address and serial number
 
2. Send the serial number to the seller to authorize the language
 
3. Switch language in settings
 
4. Click Update Device
 
Note: English is default language, if you need other language, please send me the S/N number when you receive it (please register account and activation the S/N number first), i will help you change it.
 

🥇XTOOL D7W CAR DIAGNOSTIC TOOLS ADVANCE HARDWARE CONFIGURATION

Product Name: D7W

OS: Android 10

Processor: Quad Core 1.5Ghz

Memory: 2 + 64G

Screen Size: 7 inches (1024*600)

Operation Mode: Tablet Touch Screen

Connection Method: Wire Connection

Battery Capacity: 2500mAh, 7.3V

Upgrade Method: WIFI online upgrade

Upgrade Period: 3 Years

Charging Method: Adapter Charging

Support: CAN FD, DOIP Protocol, FCA AUTOAUTH

USB Interface: USB2.0

WIFI: 2.4G/5G

Packing List:

1PC X D7W Tablet

1PC X Self-test Cable

1PC X VCI

1PC X Type-C to Type-C Charger Cable

1PC X Type-C to Type-A Adapter

1PC X Charger Adapter US

1PC X Charger Adapter UK

1PC X Charger Adapter EU

1PC X Color Carton

1PC X Certificate of Quality

1PC X Tool Case

1PC X Quick Start Guide

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of SUPER GLOBAL MALL (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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