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MengPa Mens Beaded Bracelets Couples Matching Bracelet Set Lava Rock Beads for Women Stone Jewelry

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Welcome to our shop!Because of the light reason, the product appears slight color difference is normal phenomenon.If you have any questions about the product, please contact customer service before placing an order.Usually we need about a week to prepare the goods, please pay more attention to the local logistics information, to avoid missing the receipt of goods.If you have any objection to the quality after receiving the product, please contact us within 7 days after receiving the product.

Shopping Note

If you do not understand this product, please contact us,

We will provide original clear photos.thank you for your cooperation.

1.please allow 1-2 cm measurement error.

2.If you would like to inquire about photos, please consult us before placing your order.

If you like our product but do not know how to choose size,you can check size chart or consult customer service.

3.If you are dissatisfied with the quality of the product,the print or the transportation time, Hope you don”t open dispute at once,Please contact us to solve these problems,and we will try our best to give you a better experience.

4.If you need to modify the color, size, address, please contact customer service as soon as possible, we cannot modify the order after delivery.

5.After placing the order, we will send the parcel out as soon as possible, please wait patiently

6.Welcome wholesalers to purchase,we will provide more discounts!

7.If you have any questions, please contact us, we will reply within 24 hours.

8The items sold in this store do not include the shooting props in the picture,Due to different lighting, display resolution and other elements, the pictures may be slightly different from actualgoods. The real colors are subject to actual goods.

 

Payment

1.We accept payment via Visa, MasterCard, Moneybookers,Bank Transfer,Western Union etc.

2.Payment must be confirmed by DHgate .

3.PLEASE NOTE: S&H DOES NOT INCLUDE DUTIES, LOCATL TAXES OR ANY OTHER IMPORTATION FEES.

4.Please list your special requests (color, packages, value of declaration, etc.) in the order when you make payment.

 

About Return of goods

1.You have 7 days to contact us and 10 days to return it from the date it was received.If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!

2.All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number,specific reason for the return, and your Dhgate ID.

3.We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included.

4. Return shipping is to be paid by the Buyer.

Shipping

1,We only ship to the confirmed address provided in your order. Before you pay, please make sure your address is full and correct.

2,Dropshipping is available, and we offer combined shipping which will save your shipping cost greatly for your multiple purchases in the same address.

3,All items will be shipped within 3-7 workdays upon receipt of payment (except Saturday and Sunday). Economic shipping takes about 15-28 days to US, Canada, Europe, Asia or other places worldwide, expedited shipping takes about 5-13 business days depending on distance.

Feedback

Your feedback is really important for us .If you are satisfied with our product,please give us five stars feedback.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of SUPER GLOBAL MALL (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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