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17/18.5/19/21 Inch Industrial Mini Tablet Computer Embedded Capacitive Touch All-in-one PC Core i3 Built-in Wireless WiFi win10

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17/18.5/19/21.5inch industrial PC capacitance touch computer

“Only monitor”: Indicates that what you have purchased is just a monitor with a VGA+HDMI interface and a capacitance touch screen.

industrial computer parameters

Brand:BALAHOME
Aterial:Metal
Memory: 4GB DDR3 System Memory (2GB/8GB/16GB optional)
Storage:64G SSD(32Gb/128Gb/256Gb/512Gb/1TB optional)
System: WIN7/WIN8/WIN10/Liunx optional
BIOS: AMI BIOS
Graphic: IntelHD Graphics
Color: black (customizable color)
Weight: about 5-7Kgs

System Parameter:

Configuration :Intel Core i3-3217U (dual core, 3MB cache, main frequency: 1.80 GHz, TDP TDP power consumption: 17w)
Storage space:64Gb SSD(32Gb/128Gb / 256Gb/512Gb/1TB Optional)
internal storage:4GB DDR3 System memory(8GB/16GB Optional)

Parameters of LCD Touch screen:

Brightness:250cd/m2
Contrast Ratio:1000:1
Viewing Angle:Horizontal(left/right): 150°(75°/75°)
Vertical(up/down): 150°(75°/75°)
Response Time:30 (Typ.)(Tr+Td) (ms)
Frame Rate:60Hz
Color system:PAL/ NTSC
Interface:1 x VGA + 1 x HDMI + 2 * COM (default 232 protocol interface) +1 x RJ45 + 4 * USB + 1 x audio
power requirement of system:+ 12V DC power input
Power adapter:input:100〜250VAC,50 / 60Hz
output:60W Adapter(12V 5A)
Working temperature:-20°C〜60°C
Relative humidity:0%〜90%relative humidity, no condensatio
Plug:AU,EU,USA,UK plug available
Menu Languages:English,,Francais,Italiano,Deutsch,Espanol,Russian,Traditional Chinese, Simplified Chinese,etc
VISA Hole distance:75*75mm

★★★ SPECIAL REMINDER ★★★

LOGO/Product Model/Case Material/Add Touch Function/Add Built-in Speaker/Add Remote Control Function/Base Style/Screen Size/Interface Type/Power Type/Installation Mode(Wall-hang/Embedded/Open-frame),etc.,can be customized for you(But need to meet the requirements of MOQ).If you have this demand,please contact us,we will provide you with timely and thoughtful service!

Delivery Time

Sample:1~5 working days.
10~100pcs:2~7 working days.
More than 100pcs :5~15 working days

Size

Resolution: 17/19 inch(1280*1024) ppi
Resolution: 18.5 inch(1366*768) ppi
Resolution: 21.5 inch(1920*1080) ppi
Unit of measure: mm

Product interface (support customization)

Backplane I/O interface: 4*USB2.0 interface, 1*HDMI interface, 1*VGAinterface,1*RJ45 Gigabit network interface, 1*Line out (green), 1*Mic (red), 1 *DC 12V power

Remarks: Support customized interfaces: such as DC24V power interface, aviation power interface, 6 Com interfaces, dual LAN network ports, etc. Please contact us for details, thank you.

Front panel With Dust and water resistant Functionality

Dust, water and oil resistant to break through environmental restrictions, more suitable for use in the harsh environment of industrial automation equipment

Sensitive Touch Rapid Response

Capacitive touch (multi point touch, induction by current )
Capacitive touch times > 50 million times, backlight life 50000h

Show details

Due to the difference between the shooting and the monitor, there may be color difference, please refer to the actual product

Industrial-grade custom motherboard

A variety of industrial motherboards are available, with high-performance processors and low noise consumption. First choice for industrial use, stable operation in harsh environments.

Aluminum alloy shell/fanless cooling

24/7 stable operation
Efficient work for a long time, fanless cooling

Metal case, resist to high and low temperature environment

Industrial cold-rolled sheet metal shell, cold and high temperature resistance, as low as -20 ℃ ~ 60 ℃.
Can effectively adapt to stable work in harsh environments

Installation Mode

1. Embedded installation
① The cabinet should be opened before installation, and the opening size should be slightly larger than the opening size specified by the product.

②Place the product in the embedded mounting hole reserved on the installation panel.

③There are two square holes on both sides of the device. When installing, use one end of the clip to fasten the square hole, and use the screw head on the clip to fix the cabinet.
Then tighten the screws. The installation method of the other three square holes is the same, and the embedded installation can be completed.

2. Wall-mounted installation

① Fix the wall bracket A to the wall with the expansion screw.

②The wall bracket B is attached to the back of the all-in-one with screws.

③ Insert the rear bracket of the all-in-one into the wall bracket to complete the installation.

About customization

Please contact customer service to state your needs.
Support logo, shell, color, function, interface and other customization, please contact us for the best price

Product application field display

Products are widely used in industrial control CNC industry, medical industry, factory production workshop,
Bank automatic ticket vending machines, supermarket advertising, video surveillance, etc.

Delivery time

Usually we choose DHL, UPS, Federal and other express companies to ship. The delivery preparation period is 2-7 days, and the express delivery time is 5-20 working days (except for special circumstances).
1~5 pieces: 1~5 working days delivery time + express delivery time.
10~100 pieces: 2~7 working days delivery time + express delivery time.
More than 100 pieces: 5~15 working days delivery time + express delivery time.

FAQ (Frequently Asked Questions)

Q: Is this machine waterproof?
A: Yes, the front panel has waterproof function, but not the entire machine is waterproof

Q: What is the standard installation method?
A: Embedded, wall-mounted

Q: Does it support desktop installation?
A: Yes, but you need to buy a desktop stand

Q: Why do I need to activate after reinstalling the system or upgrading?
A: Our default system is the cracked version and does not support upgrading or reinstalling the system. If you need a genuine system, please contact us to buy it or buy it yourself.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of SUPER GLOBAL MALL (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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